How the Code can be used

Support workers can use the Code to:

• Reflect on their own work, thinking about what they do well and what could be improved.
• Make sure their behaviour matches key values such as respect, safety, and professionalism.
• Understand and follow their responsibilities for protecting the rights and wellbeing of people who access or engage with services.

Managers can use the Code to:

• Set clear standards for staff behaviour.
• Support staff through induction, supervision, and ongoing learning.
• Encourage a workplace culture of responsibility and improvement.

The public can use the Code to:

• Understand what they should expect from support workers.
• Be assured that staff follow agreed national standards.
• Feel confident that their safety, dignity, and rights are respected.